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ME. MENTOR’S PRIVACY POLICY

We take our responsibility for user privacy on the Me.Mentor Site or App very seriously, and have created this policy to describe how we use any user information that comes into our possession when they use the Me.Mentor Site or App. 

Your acceptance of this Privacy Policy means that you consent to our use of and disclosure of your private information/data in accordance with the policy.  By using the Site or App, you agree to be bound by the terms of this agreement and must stop using this Site or App immediately if you are not in complete agreement with our policy.

Do not use our Site or App if you do not approve of one or more conditions in either this Privacy Policy or in our Terms of Use.

THE INFORMATION YOU PROVIDE US

This category comprises the information that we collect from you when you interact with us. This may occur when you register your account, participate in a promotion or contest, use the Site or App to communicate with us or communicate with others users, request customer support from us, send us an email, provide profile comments or descriptions, make user content available, communicate or connect with us through third party social media sites, or in any other way. We may gain access to information such as your name, zip code, phone number, and email address as well as physical address under this category.

We may ask Customers to provide us with additional information relating to the documentation of and payment for Mentoring; as well as their feedback of a Mentor. We may also ask Mentors to provide additional information such as credentials; qualification certificates; proof of proficiency; Federal Employer Identification numbers (FEIN) or Social Security numbers (SSN); and any other information that we deem important.

AUTOMATICALLY COLLECTED INFORMATION

We use a host of technologies to obtain information from your computer and about the actions you take on the Me.Mentor Site or App. This may include your device’s browser information and IP address, as well as time. Me.Mentor may also collect Internet and browser related information through our use of cookies and/or web beacons. 

INFORMATION FROM OTHER SOURCES

We may sometimes aggregate user information from other sources and combine that with information made available to us through your use of the service. Sources for additional information include publicly available sources, mailing list providers, credit bureaus, identity verification services and other users.

LOCATION INFORMATION

We may sometimes use the location feature on our Site or App to automatically collect your location information when you use our service. We may use the location information to enable users to ascertain which users in their network are nearby, as well as to provide information and advertising to users. You however have the choice of turning off location information under the privacy settings of your browser.

PERSONAL INFORMATION USE

The Company uses users’ personal information for the following purposes:

  • To provide our services to you i.e. in the provision of our connection service between Mentors and Customers;

  • To process payments and our receipt of commissions;

  • To identify users;

  • To communicate Mentor or Customer feedback;

  • To customize and improve the service;

  • To engage in communications with you concerning our services, administrative issues, security, and transactions;

  • To enhance the way you respond to and interact with the services;

  • To administer our promotions and contests;

  • To fulfill a specific task you asked us to;

  • To inform you of services, promotions or offers that we think may be of interest or of help to you;

  • To help us display and deliver targeted adverts;

  • To troubleshoot problems regarding the system.

INFORMATION SHARING

We may share your personal information under the following circumstances:

Me.Mentor may reveal your personal information where we believe that such an action is required to apply our terms and conditions or to comply with the law.

We may also share your personal information where we merge with another company, or are involved in a sale or any other business transfer.

We may share Mentor’s information with third party companies who carry out background checks including but not limited to credit checks, criminal background checks, identification verifications, sexual offender registry checks, education verifications, prior employment verifications, motor vehicle records checks, and/or social media & internet checks.

We may share your information with third party companies who are involved in the development, maintenance, and/or rendering of the Company’s Site or App and/or the Company’s services.

We may share your information with other third parties upon your authorization. 

FINANCIAL INFORMATION

Anytime you pay for Mentoring services with a credit card, you accept that we will gain access to and collect your name, credit card number, address and expiration date. We do not store payment data or process payments. Rather, we use Stripe, which is certified as a PCI Level 1 Service Provider, the highest level of certification available in the payments industry, to process and store date. Please visit Stripe’s website to better understand how they process payment information.

DATA STORAGE, TRANSMISSION AND SAFETY

 Me.Mentor uses first SSL encryption in the collection and transmission of user information. For added security, it is our policy to encrypt sensitive data that we have in our database, and to use firewalls and hardware monitoring across our systems.

Despite our care, you accept that we cannot guarantee that your personal information will be safe or secure, or be free from unauthorized access. We do not guarantee that your personal information will be safe, and you accept that you use our Site or App and provide us with your personal information at your own risk.

MINORS

We allow young persons to use our services. If you are younger than 18 however, you may only use this Site or App with the approval of and under the supervision of parents or guardians.  We will never knowingly collect information from persons younger than 18, if such information was not released by the parent or guardian.

COOKIE POLICY

We use cookies on the Site and App, and this allows us to capture and then recollect certain information about you after your first visit, allowing you have a stress free and more convenient experience the next time you visit the Site or App. These technologies include cookies, gifs, pixels, and web beacons, which we collectively refer to as cookies.

We sometimes use performance cookies to collect information about the way you use our Service and to improve the way the Me.Mentor Site or App works. Performance cookies allow us to know which of our pages are most popularly visited, the overall patterns of usage on the Site or App, help us take note of any problems you may have with the Site or App, and let us know how effective our targeted advertising is.

We also deploy functionality cookies to allow us to recall the choices you have made on our Site or App in the past. This thus allows us to provide you with more personalized features by remembering your preference.

We also use targeting or advertising cookies which help us restrict the number of times that you see the same advert on our Site or App. They also help us to judge how effective our advertising campaigns are, so that we can continue to deliver ads that are most relevant to you and your interests.  

Depending on your specific activity, we may use either session cookies or persistent cookies. Where no expiration date exists for the cookie, it is defined as a session cookie, are typically stored in memory without ever been written to disk, and are permanently lost once the browser closes. On the other hand, cookies with expiration dates are considered persistent cookies. A persistent cookie will be removed from the disk on the date specified in the expiration.

You have the right to deny cookies from the Me.Mentor Site or App if you so choose. To do this, please visit the help page of your web browser, and activate refuse to accept cookies. When you choose to do this however, you may not be able to use some specific features that make the use of our service enjoyable. You may also be unable to store your preferences, and may in some cases be unable to properly view some of our pages.

YOUR RIGHTS AND CHOICES

All Users of the Site or App have certain rights on how we use their personal information. You have a right to information about how we use your personal details; to ask us to provide you with a copy of your information that we hold about you; request for us to revise or correct any wrong information that we hold about you; restrict the way that we process your information; raise an objection to how we process your information for marketing reasons; and to ask us to provide you with your information so you can use it for your own purposes.

You have the choice of reviewing, correcting, updating or changing your account profile information. To do so, please log into your Me.Mentor account, and edit your profile accordingly. To exercise any of your rights or if you are no longer interested in using our services and want to delete your account, please inform us at support@mementor.org 

You also understand that we only store users’ personal information for as long as is required for us to use it. 

THIRD PARTY LINKS

We sometimes provide hyperlinks to other websites that we do not own or have any control over. These links are simply provided for your convenience and it is important that you understand that we do not control the practices or policies of such linked sites.  You use such sites and disclose your personal information to them at your own risk.

CHANGES

We may from time to time review or amend this Privacy Policy to better describe our use and protection of your private information, especially if our service offering evolves or changes.  Your use of the Site or App after changes are made shall be taken as your continued acceptance of our privacy policy.